The Missing Link in Service
HR and Payroll encounter HRIS issues – problems, queries and tasks – that aren’t covered by normal vendor support and where IT departments don’t have the knowledge to help.
This is where Navigo fits. We work daily with technology in HR and Payroll departments, to understand their technical issues, business contexts, and the underlying architecture of their Alesco HRIS.
This understanding is brought to bear in the form of quality, cost effective solutions for our customer’s business challenges.
Quality of Service
At Navigo we take pride in offering high quality services. Not simply of high technical quality, but with high of quality customer service.
As a Navigo customer we will know you by name. We will learn the quirks of your system and work with them efficiently. We will meet requests for service within the bounds of your license agreement.
And most of all, we will offer you straight-up and straight-forward vendor-independent advice, in your best interest, in a timely manner, at a very competitive rate.
Diversity of Service
From implementations and upgrades, to performance tuning and programming, our consulants have experience in all aspects of Alesco HRIS.
- Reporting and Analytics
Capture and externalise your valuable organisational information through secure online and offline channels. - Business Process Improvement
Reduce manual processing, paperwork and workflow. Navigo can configure Alesco modules, or build enhancements for your system. - Alesco v12 Upgrades
Stay up with the latest core version releases. Navigo will ensure a seamless transition to the latest version. - Alesco Extensions
Achieve a perfect fit between process and technology by leveraging customisation and configuration of Alesco and WSS. - HRIS Technology Support
Leverage our years of experience administering and managing Alesco to make sure you have assistance when you need it.
Service Guaranteed
Lastly, we guarantee every professional services engagement will deliver specific, agreed, value.
If any client does not experience this, Navigo will persevere at its own cost until value is achieved.
For you this means no cost overruns, and a successful return on every project, guaranteed.
