Australia-based Support and Maintenance
Navigo Support & Maintenance for OrgPlus Professional, Premium and Enterprise users in Australia and New Zealand delivers a range of benefits including local support, and free upgrades to new software releases.
In addition, Navigo provides additional services for OrgPlus including Ad-hoc OrgPlus Support, OrgPlus Mentoring, OrgPlus Training, and full business and technical managed services.
Support and Maintenance Includes
| Support and Maintenance | OrgPlus Premium | OrgPlus Enterprise |
|---|---|---|
| OrgPlus user manuals |  |
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| OrgPlus Discussion Forum | |
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| OrgPlus Online Tutorials | |
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| Assistance installing unlocking and upgrading the OrgPlus application 1 | |
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| Assistance resolving OrgPlus application errors 2 | |
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| Free access to the latest OrgPlus version releases | |
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| Regular Navigo OrgPlus Newsletter | |
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| Technical support by phone, email, or web | |
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| Priority case escalation for urgent requirements | |
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Chart Error Assistance
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| Assistance resolving data refresh errors | |
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| Assistance resolving data import errors | |
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| Assistance resolving publishing errors | |
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| Assistance resolving formula calculation errors | |
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| Assistance resolving conditional formatting errors | |
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| Assistance resolving chart rule errors | |
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| Assistance resolving general chart errors | |
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