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Contact Support

Lodge a support ticket online
Email our support desk support@navigo.com.au
Call support Australia 1300 NAVIGO (628446)
Call support International +61 3 9879 4060

Response times

We understand your issue could be urgent, so we will always respond as soon as possible.

After lodging a support request a receipt will be sent to you within one hour. We will follow with a call or email within the next two business days.

Please note: We are available every weekday except the following Melbourne public holidays: Australia Day, Labour Day, Good Friday, Easter Monday, ANZAC Day, Queen’s Birthday, Melbourne Cup Day, Christmas Day, Boxing Day and New Year’s Day.

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